Event Refund Policy

Cancellation by SUDTT: Sharpen Up Dance Team Training (Sharpen Up) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If Sharpen Up cancels an event, registrants will be offered a refund. Refunds will be issued on the same platform that was used for payment (Stripe).

If Sharpen Up reschedules an event, ticket value will be transferred to the new event.

Cancellation by Participant: The following refund policy will apply regardless of family emergencies, injuries, illness, airline delays/cancellations, as well as conflicting life events. No exceptions.

Refundable Participant Ticket (Pre-Purchase with registration Only) – Phoenix Event Only

Refundable Tickets cannot be purchased after initial event ticket purchase. 

• For refund requests received on or before June 30th, 2025, refunds will be issued for $429 (The Sharpen Up Summit price) or the full amount of the discounted rate paid. 
• The additional amount paid for the Golden Hour Pass or Parent Spectator passes above the $429 Summit Pass price is non-refundable.
• The $65 refundable ticket payment will be retained by Sharpen Up to cover processing fees and administration time of processing cancellation and replacement of a dancer.

Beginning July 1st, 2025, no refunds or transfers to individuals or other events will be issued regardless of type of ticket purchased. 

After submitting your refund request via email to info@sharpenupdtt.com on or before June 30th, 2025, please allow up to fourteen (14) business days to process your refund request.

Non-Refundable Participant Ticket – All Events

Refundable Tickets cannot be purchased after initial event purchase. All sales are non-refundable, and non-transferrable to other individuals as well as future Sharpen Up events. 

Group Ticket Sales –  when applicable

All sales are non-refundable, and non-transferrable to other individuals as well as future Sharpen Up events.

Spectator Passes – All Events

All spectator passes, pre-paid or in-person, are non-refundable and non-transferable.